This evaluation framework is designed to assess the impact of collaborations between law enforcement officers and first responders and social service agencies. The framework was developed through workshops and interviews with agencies who have developed collaborative crisis response programs. It describes several goals and priority indicators that agency staff reported they would be able to collect. The framework is built on 6 program goal categories:
1) Improve individuals’ access to and engagement with resources and services
2) Shift or reduce the burden of calls and incidents involving mental health and substance use
3) Improve incident outcomes
4) Improve community safety
5) Improve relationships, and
6) Reduce costs.
The framework also defines priority impact indicators and key process indicators, provides tips for data management, and a summary of interview and workshop findings.
Funding Source: East Metro Crisis Alliance Minnesota
An evaluation framework designed to assess the impact of collaborations between law enforcement officers and first responders and social service agencies from Wilder Research